GR8 Sports – Terms & Conditions of Sale
GR8 Sports Limited, Maca House, Yorkshire Street, Rochdale, OL12 0DS
Tel: 01706 310 310
V.A.T (Value Added Tax)
All prices on our site include V.A.T. at the current rate of 20% where applicable.
Orders placed on this website are available for collection only. Collection during school term times is at school, outside of term times collection is at our warehouse by appointment.
Please contact our office for details or if you have any questions on 01706 310 310
Stock items are usually despatched within 2-3 days. Most branded kits & equipment are ordered direct from the manufacturer and usually despatched in approximately 7-10 working days (not including weekends).
For embroidered or printed items lead times are approx 10 working days after receiving them from the manufacturer.
Delays may be unavoidable at times due to suppliers stocks. You would be informed of any unusual delays within 48 hours of ordering.
Deliveries will be made on weekdays from 8:00am -4:00pm, you would normally get a message (either by email or text message)
Mail order payments by cheque or credit card.
Cheques made are payable to GR8 SPORTS LTD.
All orders must be paid for in full on placing of order.
Cheques must clear our bank account and credit card payments must be authorised before any goods are sent out.
Payments that are made using a debit or credit card online are processed using Sage Pay for your peace of mind.
We use Sage Pay to securely collect/process transaction information.
For details of the Sage Pay security policy please visit http://www.sagepay.co.uk/policies/security-policy
This site is protected by Trustwave’s Trusted Commerce program
You have statuatory rights under the Consumer Contracts 2013 FCA Authorisation, that you can return any non personalised items within 14 days of receipt at your own expense. Please contact us by phone or email before returning any items to obtain a returns number (RMA).
You can also complete our online returns form here http://www.gr8sports.co.uk/index.php?route=account/return/insert
GR8 Sports Ltd relies on you, the customer to order the correct sizes and quantities. Our suppliers/manufacturers will not accept returns unless an item has a manufacturing fault. These include, but are not limited to – Nike, Adidas, Puma, Stanno, Pro Star and Errea.
If these suppliers agree to exchange or take back goods, any restocking fee will have to be paid by you, the customer.
This does not effect your statuatory rights above.
We consider all football clubs, universities, schools, HM forces and other businesses, as business to business (B2B) customers. These orders are governed by different rules to that of the standard distant selling regulations 2014.
With B2B customers, you cannot automatically return goods for credit, or cancel outstanding orders that we have ordered specifically for you from our trade suppliers.
All returns and cancellations are at the discretion of GR8 Sports Ltd.
Embroidery & Printing
We offer a complete print and embroidery service and pricing depends on the size of your image.
There is usually a one off set up charge of £20 plus VAT for new embroidery designs.
We will tell you the cost of your embroidery before any work is undertaken.
For text embroidery under 5mm high we cannot guarantee that each letter will be separate and 100% legible but we will advise you of this before it is done.
Please note all chest size measurements advised are calculated based on the size of the person and not the size of the garment.
Always wash printed garments inside out and follow the instructions on the garment carefully.
Always follow detergent manufacturers instructions for removing heavy stains.
GR8 Sports cannot be held responsible for discolouration or damage attributable to grass or mud stains etc.
Do not iron, do not tumble dry, do not dry clean.
In the event of goods supplied on credit. Any such items will remain the property of GR8 Sports Ltd until all outstanding amounts have been paid in full.
You must be aged 18 years or over to use this website.
All photos are for illustration purposes only. We reserve the right to amend the design of some products in order to make improvements.